Manage This - The Project Management Podcast Episode 234 – Lead Smarter: EQ Strategies of Top Performers
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Oct 6, 2025 Dr. Robin Hills, a business psychologist and director of EI for Change, shares his insights on emotional intelligence (EI) in leadership. He discusses how EI fosters resilience, empathy, and stress management in teams. Robin highlights that kindness in leadership can require difficult conversations, emphasizing EI as a crucial 'power skill.' He offers practical strategies to recognize burnout and transform setbacks into growth. With the rise of AI, he argues the irreplaceable value of human empathy in leadership.
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Kindness Over Niceness
- Emotional intelligence is not about being nice; it's about being kind and doing the right thing in the right way with the right person.
- It often requires uncomfortable conversations that improve performance and relationships.
How EI Became His Focus
- Robin recounts discovering Daniel Goleman's Emotional Intelligence and making EI the focus after redundancy prompted a career change.
- He built practical EI programs to make the concept applicable and understandable across organizations.
Be Smart With Your Feelings
- Use emotions as data to make better decisions, build authentic relationships, and take action.
- Practice applying feelings intelligently instead of assuming emotions are irrelevant to work outcomes.
