

How To Implement A Performance Pay System to Develop A-Players In Your Team
45 snips Oct 20, 2020
Martha Woodward, co-founder of Quality Driven Software and expert in hands-off management, shares her journey from corporate to entrepreneurship. She delves into the importance of a performance pay system that aligns compensation with individual success, fostering engagement and motivation. Martha emphasizes empowering teams in decision-making, building a culture of accountability, and using customer feedback for continuous improvement. She highlights creative strategies for enhancing client satisfaction and the significance of a supportive company culture.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Intro
00:00 • 2min
From Corporate to Cleaning: An Entrepreneur's Journey
02:02 • 4min
Motivating Performance Through Pay
06:25 • 7min
Empowering Team Decisions and Creative Client Engagement
13:49 • 4min
Building a Culture of Performance and Accountability
17:26 • 16min
Enhancing Customer Engagement Through Feedback
33:50 • 18min
Influential Books on Customer Retention and Employee Engagement
51:46 • 2min
Analyzing Employee Issues for Continuous Improvement
53:23 • 4min