Video Games Cannot Escape the Content Moderation Reckoning

Content moderation in video games turns out to be just as much of a bummer as content moderation everywhere else, perhaps even more so. This week on Arbiters of Truth, our series on the online information ecosystem, Evelyn Douek and Quinta Jurecic spoke with Daniel Kelley, the director of strategy and operations for the Anti-Defamation League’s Center for Technology and Society. He studies how companies deal with the many moderation issues that pop up in gaming, from harassment to digital recreations of violent hate crimes and white nationalist propaganda. And his team at the Anti-Defamation League has a new report out on how players experience abuse—but also joy and connection—while gaming. Quinta and Evelyn asked Daniel to make the case for why everyone, gamers and non-gamers alike, should care about games, why harassment in gaming seems particularly bad compared to non-gaming platforms, and where the gaming industry stands when it comes to investing in content moderation.

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