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The UpFlip Podcast

The Job that Now Makes Him $3.6M/Year…

Mar 22, 2025
Brian Batch, owner of Bird Bird Biscuit in Austin, shares his inspiring journey from a challenging childhood to running a $3.6 million restaurant business. He discusses the unexpected pivot to a take-out model during COVID, which fueled their business growth. Brian emphasizes the importance of adapting to challenges and building personal connections with customers. He also highlights innovative solutions for managing food costs and maintaining quality, all while nurturing a passionate team culture in the fast-paced culinary world.
26:02

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Brian's success in the restaurant industry demonstrates the significance of adapting quickly to challenges, particularly during the COVID-19 pandemic.
  • The importance of fostering strong relationships and a positive work environment is pivotal for enhancing customer service and operational efficiency.

Deep dives

Journey to Biscuit Business Success

The entrepreneur behind the biscuit sandwich business initially had no restaurant experience, yet he achieved impressive revenue in a short time. His business journey began with a partnership, emphasizing the importance of trial and error in developing recipes and understanding consumer preferences. By exploring different cities and restaurant concepts, they discovered a gap in the breakfast market for biscuit sandwiches, leading them to create a unique offering in Austin. Despite encountering significant challenges, including health issues and the need for rapid adaptation during the pandemic, persevering through adversity proved crucial to their success.

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