Tropical MBA: Entrepreneurship & Founder Lifestyle #840 How to Actually Build Systems in Your Small Business ft. Layla Pomper
72 snips
Jan 8, 2026 Join Layla Pomper, founder of Process Driven, as she shares her expertise in helping small teams create effective systems. She emphasizes the importance of tracking and learning from mistakes to prevent their recurrence. Layla discusses the radical simplicity of building only essential systems linked to real costs. Discover the CARS communication framework for efficient updates, why the EOS model doesn't work for small teams, and the value of starting with processes before technology. Plus, insights into tools like Pickaxe and Relay!
AI Snips
Chapters
Books
Transcript
Episode notes
Delegate By Roles, Not Names
- Define roles (collections of responsibilities) and break your own hats into discrete roles even if you're solo.
- Use role definitions to create clear job descriptions and fast, effective delegation.
Make Delegation The Default
- Default to delegation: notify the responsible person and leave the issue on their plate instead of doing it yourself.
- Keep strategic decisions for you, but push project management and execution to team members with simple status updates.
Use CARS For Concise Help Requests
- Teach the CARS framework for asking help: Context, Actions tried, Request, Stakes.
- Require concise asynchronous requests so you can triage quickly without reading long updates.
