Tropical MBA: Entrepreneurship & Founder Lifestyle

#840 How to Actually Build Systems in Your Small Business ft. Layla Pomper

35 snips
Jan 8, 2026
Join Layla Pomper, founder of Process Driven, as she shares her expertise in helping small teams create effective systems. She emphasizes the importance of tracking and learning from mistakes to prevent their recurrence. Layla discusses the radical simplicity of building only essential systems linked to real costs. Discover the CARS communication framework for efficient updates, why the EOS model doesn't work for small teams, and the value of starting with processes before technology. Plus, insights into tools like Pickaxe and Relay!
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ADVICE

SOPs Are A Last Resort

  • Exhaust simpler process tools before writing SOPs like templates, tasks, decision trees, and process maps.
  • Reserve SOPs and automation as the final steps after those lighter-weight structures prove insufficient.
ADVICE

Minimal Weekly Integration Time

  • Spend one to four hours weekly on integration tasks after a 20–60 hour upfront setup of core systems.
  • Build the operating system once so day-to-day management doesn't require a part-time integrator.
ADVICE

Track Mistakes Publicly

  • Create a centralized 'mistakes list' and model adding your own mistakes first to normalize reporting.
  • Require both fixing the mistake and preventing it before marking it done.
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