Erika Taught Me How to Overcome a Toxic Boss Holding You Back
Apr 9, 2024
Renowned workplace dynamics expert, Amy Gallo, discusses managing passive-aggressive colleagues, identifying challenging workplace personalities, and improving difficult professional relationships. Learn about handling toxic bosses, workplace politics, and the importance of positive work relationships in this insightful episode.
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Passive-Aggressive Behavior Masks True Intentions
- Passive-aggressive behavior expresses disagreement indirectly through tone, body language, or broken promises.
- That indirectness leaves colleagues guessing about true intentions and stalls productive action.
Use Hypothesis Testing To Surface Issues
- Test a hypothesis about what someone really feels by naming the pattern and asking a gentle question.
- Focus on getting the task done, not labeling the person as passive-aggressive.
Point To Patterns, Don't Name The Trait
- Avoid calling someone "passive-aggressive" because it triggers shame and defensiveness.
- Instead point out concrete patterns and ask if those patterns reflect underlying disagreement.