Real Estate Investing with Coach Carson

#397: How Can A Property Manager Make Your Life Easier?

Mar 31, 2025
Martin Tiller, a seasoned property manager at Orange Property Management, shares his wealth of knowledge on managing rental units. He dives into the importance of trust and clear communication between property owners and managers. Tiller discusses effective maintenance processes and how technology streamlines tenant management. He also highlights what to look for when hiring a property manager, making it clear that the right choice can significantly enhance the rental experience for both landlords and tenants.
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ADVICE

Screen Property Managers Thoroughly

  • When hiring a property manager, ask about their team structure and how they handle maintenance consistently.
  • Understand their fee structure and why they are different from other property managers before deciding.
ADVICE

Outsource Maintenance Specialization

  • Use specialized contractors rather than in-house maintenance staff to handle repairs efficiently.
  • Vet vendors carefully and assign repairs based on their expertise to save costs and time.
ADVICE

Build Trust Through Consistency

  • Build trust with clients through integrity, consistency, and delivering service better than expected.
  • Set clear expectations and underpromise to create value and long-term relationships.
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