
Working It
How to give honest feedback (even when it’s difficult)
May 21, 2024
Experts Joe Hirsch and Kim Scott share tips on giving honest feedback in the workplace, emphasizing partnership and radical candor. They discuss navigating feedback challenges, adapting styles for different generations, building respectful workplaces, fostering open communication with leaders, and valuing intergenerational perspectives.
18:14
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Quick takeaways
- Feedback should shift from a punitive act to a collaborative partnership for constructive conversations.
- Managers should tailor feedback delivery based on individual preferences to create a comfortable growth environment.
Deep dives
Changing Feedback Mindset
Feedback at work often induces feelings of hopelessness due to focusing on past mistakes. To improve feedback, it needs to shift from a backward-looking act of punishment to a forward-looking act of service and partnership. Instead of fixing people, managers should aim to frame issues, encourage curiosity, and highlight strengths for constructive conversations.
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