Sales Pipeline Radio What's Next for Agents in Sales? Are They Here to Stay?
Aug 5, 2025
Abhijit Mitra, CEO at Outreach, shares insights on how AI is revolutionizing sales. He discusses the critical role of agentic AI in boosting productivity while ensuring the human touch remains integral. Mitra highlights the need for reliable AI-driven forecasting methods, using real-world examples to showcase their potential in standardizing sales processes. He also emphasizes the importance of partnering with trusted technology platforms to successfully integrate AI tools and drive sales efficiency.
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Agents Power A New Revenue Workflow
- Agentic AI can automate repetitive sales work and surface high-value actions for revenue teams.
- Outreach framed an "AI revenue workflow platform" to embed agents across selling activities.
AI Augments, Doesn’t Replace
- Generative AI won't replace people; it amplifies human productivity by taking over grunt work.
- Abhijit says technology should serve people and increase their effectiveness, not make them redundant.
CEO Uses Outreach Forecast Live
- Abhijit shared his real-quarter example using Outreach's AI prediction on his pipeline dashboard.
- He credits agentic AI for accurate forecasting and personal calm at quarter end.