

#154 - Business Cost Management and Sustainable Home Service Growth
20 snips Dec 3, 2024
In this discussion, Luke Weiden, the General Manager at Deljo Heating and Cooling, shares his expertise in cost management and sustainable strategies for home service businesses. He emphasizes the importance of profitability for sustainability and effective expense management. Luke highlights how leadership development and optimizing field efficiency can drive growth. The conversation also covers enhancing operational efficiencies through technology and the critical balance of maintaining high service quality while managing costs.
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Profitability for Sustainability
- Focus on efficiency improvements to thrive in difficult markets.
- A lean organization is key to surviving market downturns.
Negotiate Fees
- Negotiate merchant and financing fees; don't accept outrageous rates.
- Optimize financing programs, down payments, and equipment packages to reduce costs.
Vendor Negotiation
- Negotiate with vendors regularly to secure better deals and discounts.
- Small tweaks, like 1% savings here and there, accumulate over time.