Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

#154 - Business Cost Management and Sustainable Home Service Growth

Dec 3, 2024

In this discussion, Luke Weiden, the General Manager at Deljo Heating and Cooling, shares his expertise in cost management and sustainable strategies for home service businesses. He emphasizes the importance of profitability for sustainability and effective expense management. Luke highlights how leadership development and optimizing field efficiency can drive growth. The conversation also covers enhancing operational efficiencies through technology and the critical balance of maintaining high service quality while managing costs.

49:00

Episode guests

Luke Weiden

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Episode notes

Podcast summary created with Snipd AI

Quick takeaways

Focusing on profitability and lean operations is essential for business sustainability, enabling firms to thrive even in tough market conditions.

Partnering with specialized digital marketing firms can significantly enhance online visibility and lead generation, driving growth and efficiency in home service businesses.

Deep dives

The Value of Profitability

Profitability is essential for the sustainability of a business, contrary to the notion that profit is a negative concept. The speaker emphasizes the need for management and leadership teams to embrace a leaner operational philosophy to ensure higher profitability without compromising service quality. This shift requires a focus on performance and accountability, avoiding favoritism in resource allocation. By aligning the team around the importance of profit, businesses can thrive even in challenging market conditions.

Intro

4min

Navigating Growth in Home Services

24min

Navigating Business Efficiency and Growth Strategies

2min

Navigating Growth and Profitability

4min

Leveraging Leadership Development for Revenue Growth

2min

Optimizing Plumbing and Electrical Services

5min

Strategies for Cost Optimization

8min

In this episode of Owned and Operated, John Wilson welcomes Luke Weiden from Deljo Heating and Cooling. They discuss the importance of profitability in business sustainability and strategies for operating more efficiently. Luke shares his experience in partnering with Heartland Home Services, his approach to cost management, and the significance of leadership development. They’ll talk about field efficiency, head count reduction, and optimizing service calls. They also explore how improving financials can support growth while driving high revenue per employee.

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Episode Hosts: 🎤
John Wilson: @WilsonCompanies on X
Jack Carr: @TheHVACJack on X

Episode Guest:
Luke Weiden: On LinkedIn
Learn More About Deljo Heating and Cooling

A SPECIAL THANKS TO HATCH
Turn communication into conversion with Hatch and its AI Agents, ready to handle follow-ups, reminders, email blasts, and more for your home service business. Save employee hours and book more leads with the power of Hatch.
Learn More About Hatch Here

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John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

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