Digital HR Leaders with David Green How Cardinal Health Transformed Their People Analytics Function (an Interview with Erin Gerbec)
Jun 18, 2024
In this engaging discussion, Erin Gerbec, Director of People Analytics at Cardinal Health, shares her vision for transforming the people analytics function into a consultative powerhouse. She dives into the challenges and strategies of standardizing reporting and enhancing team skills. Erin emphasizes a shift towards understanding customer needs through collaboration and building personas. She also details the decision-making process for adopting new technologies, which has driven success and improved employee experience during turbulent times.
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Joining Amid Great Resignation
- Erin Gerbec joined Cardinal Health's people analytics team during the Great Resignation with high turnover (30-50%).
- She found the team had inconsistent, non-standardized dashboards that made knowledge transfer difficult.
Standardize to Enable Consulting
- Standardize dashboards, code, and storytelling to enable easy onboarding and maintenance amid turnover.
- Automate reporting and focus time on deriving insights to shift from technical tasks to consulting.
Power of a Clear Mission
- Having a clear mission statement helps unify the people analytics team and guide prioritization.
- Saying "no" to low-value requests allows focus on work that truly drives business outcomes.
