In this episode, Sarah talks to Harvard Professor Amy Edmondson about intelligent failure, highlighting the importance of unlearning perfection and the role of relationships in fostering it. They discuss essential skills for navigating intelligent failures, the significance of self-reflection and shared understanding within teams, and the tension between persistence and knowing when to give up. They end by emphasizing the value of choosing learning over knowing and expressing gratitude to the listeners.
Intelligent failures are necessary for growth and innovation, as they involve well-considered experiments in new territories.
To foster intelligent failures, individuals and organizations should promote a culture of psychological safety that celebrates learning and taking risks.
Deep dives
The Importance of Intelligent Failure
Intelligent failures are vital for growth and innovation. These failures are the result of well-considered experiments in new territories that don't yield the desired outcome. Unlike basic failures caused by human errors or complex failures caused by multi-causal mishaps, intelligent failures are the right kind of wrong. Through intelligent failures, we learn, adapt, and make progress in our personal and professional lives.
Differentiating Mistakes and Failures
Mistakes are deviations from known processes or practices and can be prevented by adhering to established knowledge. On the other hand, failures are often the result of venturing into uncharted territory. Intelligent failures, specifically, cannot be foreseen until attempted. By reframing trials as trial and failure, we can embrace the learning opportunities that come with exploring new ideas and approaches.
Creating an Environment for Intelligent Failure
To foster intelligent failures, individuals and organizations need to promote a culture of psychological safety. This involves unlearning the belief that perfection is expected and celebrating the initiative and learning that arise from failures. Leaders play a crucial role in setting the tone, demonstrating openness to failure, and acknowledging the value of taking risks in order to achieve significant breakthroughs.
Developing Skills for Intelligent Failure
Three essential skills for intelligent failure are self-awareness, situation awareness, and system awareness. Self-awareness involves recognizing your impact and being curious about your own thought processes. Situation awareness requires assessing the level of uncertainty and the stakes involved in a particular endeavor. System awareness entails understanding the broader context and anticipating the potential consequences of your actions.
his week Sarah talks to Harvard Professor Amy Edmondson to explore the concept of intelligent failure. Together they discuss why not all failure is born equal, why some types of failure are how we make progress and the importance of learning over knowing. To dive deeper into Amy's work we'd recommend reading her new book Right Kind of Wrong - the science of failing well (her other book, The Fearless Organisation is also excellent if you'd like to learn more about psychological safety)