Can't Stop the Growth

To the Point: Why Some Home Service Businesses Stall at $5M While Others Hit $50M

Dec 17, 2025
Why do some home service businesses stagnate while others thrive? Key insights reveal that trust and delegation are vital for scaling beyond $5M. The transition from operator to CEO is crucial, focusing on strategic leadership instead of daily tasks. Attention to booking rates and leveraging systems fosters self-accountability among teams. Targeted hiring based on weaknesses is essential for growth. Stay data-driven and embrace continuous learning to overcome challenges and unlock significant revenue potential.
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ADVICE

Stop Doing Sales Calls

  • Stop running sales calls so you can run the business and develop strategy.
  • Delegate customer-facing roles early so you have time to work on company growth.
INSIGHT

Trust Limits Scale

  • Lack of trust in others is a common reason companies stall around $3–5M.
  • Owners must look in the mirror and decide if people actually want to work for them.
ADVICE

Hire For Your Weaknesses

  • Hire to cover your weakest functions, not to mirror your strengths.
  • Write job descriptions based on your zone of genius and plug gaps with complementary hires.
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