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The Growth Hub Podcast

Camille Ricketts - CMO at Notion - Notion's Playbook For Building An Authentic Enterprise Brand

Nov 7, 2020
Camille Ricketts, CMO at Notion, discusses how they built a multi-billion dollar brand by humanizing enterprise marketing. They focus on segmentation, storytelling, and the consumerization of the enterprise. Their team of less than 10 marketers has been able to create a brand valued at over 2 billion dollars. They also talk about their marketing tactics, measuring success, and the importance of supporting enthusiastic individuals in the global community.
28:35

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Quick takeaways

  • Notion utilizes customer segmentation to tailor marketing messages and focus on the most effective arguments for each segment.
  • Notion takes a humanized and consultative approach to B2B enterprise marketing, emphasizing storytelling and developing authentic relationships with customers.

Deep dives

Segmentation and Customer Base

Understanding their customer base, Notion conducted user research and interviews to identify three core customer segments: engineers, designers, and HR leaders. They also identified three main use cases: wiki knowledge base, project management, and notes/documents. Notion tailored their marketing messages to each segment and focused on pinpointing the most effective arguments for each group.

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