Marek Zemanik, a Senior Public Policy Adviser at CIPD, and Aysha Al Marri, a National Talent and Development professional at Etihad Airport Services, shine a light on the barriers to 'good work'. They discuss the negative impacts of workplace conflict on mental health and leadership perception. The importance of transparency, communication, and effective training is emphasized for conflict resolution. They also delve into the challenges of remote work, stressing the need for social connections and tailored support to enhance job quality and employee satisfaction.
Understanding the seven dimensions of job quality is essential for organizations to create fulfilling work environments post-pandemic.
Addressing workplace conflict through effective management training and open communication can significantly enhance employee wellbeing and job satisfaction.
Deep dives
Defining Good Work
Understanding what constitutes good work is paramount for enhancing job quality. Good work encompasses not just competitive pay, but also factors such as job autonomy, meaningfulness, and work-life balance, which have gained increased recognition post-pandemic. Effective employee voice plays a crucial role in this framework, highlighting the need for clear communication channels between employees and management. Organizations should familiarize themselves with the seven dimensions of job quality identified by CIPD to create a comprehensive picture of what makes work fulfilling.
Addressing Workplace Conflict
Workplace conflict can severely impact employee wellbeing and job satisfaction, with a notable percentage of employees facing various forms of conflict, including verbal abuse and discrimination. To mitigate these issues, organizations must focus on effective conflict resolution strategies, emphasizing strong line management and a transparent culture where employees feel safe to voice their concerns. Training for managers is essential to equip them with the skills necessary to handle conflicts constructively. Taking a proactive approach in addressing workloads and stress can also help prevent the escalation of conflicts.
The Role of Employee Voice
Employee voice is fundamental for fostering engagement and commitment within the workplace. Many employees lack proper channels to express their thoughts and concerns, leading to discontent and disengagement. Establishing regular meetings and huddles where employees can freely share their feedback and suggestions promotes a culture of open communication. By encouraging such interactions and acting on employee input, organizations can bolster trust and enhance job satisfaction, ultimately leading to a more motivated workforce.
Our latest CIPD Good Work Index noted the experience of conflict in the workplace, as correlating with poorer mental health, poorer view of the organisation’s leadership and a higher likelihood of quitting. But what are some of the other factors that prevent work from being ‘good’?
Join Nigel Cassidy and this month’s guests: Marek Zemanik, Senior Public Policy Adviser, UK Nations at CIPD and Aysha Al Marri, UAE National Talent and Development at Etihad Airport Services L.L.C, as we unpack the barriers to ‘good work’ and how you can overcome them.
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