Gartner ThinkCast Priorities, Principles and Plain Talk: How to Lead Through Volatility
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May 20, 2025 In this insightful discussion, Mary Mesaglio, a Vice President and Distinguished Analyst at Gartner, shares her expertise on leading through uncertain times. She reveals the pitfalls of corporate jargon and emphasizes the importance of clear, empathetic communication. Mary introduces the 10x10x10 rule for prioritizing tasks effectively within teams. Additionally, she highlights how transparent guiding principles can provide direction and stability in a volatile business landscape. Tune in for essential strategies to navigate change and uncertainty with confidence.
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Communicate Clearly and Honestly
- Communicate with honesty and empathy using clear, plain language without corporate buzzwords.
- Avoid jargon that doesn't help people understand and reduce their uncertainty.
Repeat Clear Priorities Often
- Make your priorities extremely clear and repeat them often to help people focus.
- Communicate what is changing and also what is staying the same to provide stability.
Highlight What Remains Stable
- In times of change, highlighting what does not change can be as important as explaining changes.
- Stability comes from anchoring in core values and leadership methods.