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Eat Sleep Work Repeat

Psychological safety - setting the record straight

Sep 29, 2023
Amy Edmondson, renowned organizational psychologist, discusses psychological safety, its implementation, and the importance of creating a learning environment. Blameless reporting at Ford is explored as an example. The chapter also highlights the impact of technology, strategies to enhance psychological safety in meetings, and the role of middle managers in fostering a safe environment.
45:51

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Quick takeaways

  • Psychological safety is crucial for creating a learning environment where individuals feel safe to speak up, share their ideas, and take interpersonal risks.
  • Leaders play a critical role in facilitating psychological safety by creating trust, reframing failure, and actively engaging with their team members.

Deep dives

The Significance of Psychological Safety in Organizational Psychology

Psychological safety, coined by Amy Edmondson, is the key to creating a learning environment where individuals feel safe to speak up, share their ideas, and take interpersonal risks for the greater good of the team. It is crucial in today's uncertain and complex world, where fear and impression management hinder learning and innovation. To foster psychological safety, leaders must reframe work as uncertain and interdependent, proactively invite voice and ideas, and respond to mistakes and challenges in a learning-oriented way. Blameless reporting and creating cultures of curiosity and experimentation are effective tools to cultivate this environment.

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