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Psychological safety - setting the record straight

69 snips
Sep 29, 2023
Amy Edmondson, renowned organizational psychologist, discusses psychological safety, its implementation, and the importance of creating a learning environment. Blameless reporting at Ford is explored as an example. The chapter also highlights the impact of technology, strategies to enhance psychological safety in meetings, and the role of middle managers in fostering a safe environment.
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INSIGHT

Definition of Psychological Safety

  • Psychological safety means people can take interpersonal risks without negative consequences.
  • It creates a learning environment where speaking up is safe despite potential challenges.
INSIGHT

Learning Environments Are Unnatural

  • Learning environments are unnatural due to impression management and desire to appear right.
  • Adults often close down to disconfirming evidence, unlike naturally curious children.
INSIGHT

Status Shapes Psychological Safety

  • Status and reputation deeply influence psychological safety.
  • People skillfully hold back information to protect how others view them.
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