It’s All Your Fault: High Conflict People
High Conflict People in Mediation, Emotional Triggers in BIFF Responses, and Hereditary Antisocial Personality Disorder
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Quick takeaways
- The 'New Ways for Mediation' training program provides mediators with strategies to navigate high conflict cases, increase settlement rates, and keep individuals focused on thinking rather than reacting.
- For high conflict individuals, a thinking-based approach like the 'CARS Method' can be more effective in managing emotions, acknowledging them without dwelling, and helping clients stay focused on choices and solutions.
Deep dives
Dealing with High Conflict Personalities in Mediation
High conflict personalities can pose challenges in mediation, but there are strategies to help them. The podcast introduces a training program called 'New Ways for Mediation' that provides mediators with the necessary skills to navigate high conflict cases. Bill Eddy, the creator of this model, experienced an increase in his settlement rates from 75% to above 90% using this approach. The training combines on-demand videos and Zoom sessions with Bill Eddy. Mediators are encouraged to have lawyers involved to provide a realistic picture of possible outcomes, as high conflict individuals often have unrealistic expectations. The 'New Ways for Mediation' method helps engage problem-solving skills and keeps individuals focused on thinking rather than reacting.
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