Behind the Craft The AI Skill That Will Define Your PM Career in 2025 | Aman Khan (Arize)
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Jan 12, 2025 
Aman Khan, Director of Product at Arize AI, discusses essential AI evaluation skills for product managers. He emphasizes the necessity of empathy in understanding user needs and the importance of curiosity in product development. Aman outlines five critical skills to cultivate now, explaining how anyone can engage with AI, regardless of their title. He highlights the value of performance evaluations in customer support AI, advocating for the synergy of human oversight and data. The conversation wraps up with a call to embrace the AI revolution.
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Foundational AI Skills
- Start with AI/ML fundamentals and understand their strengths and weaknesses.
- Focus on specific algorithms relevant to your product or customer problems.
AI Models as Tools
- Different AI models exist for different problems, much like tools in a hardware store.
- LLMs excel at generalizing, but other algorithms might be more suitable, depending on the task.
Prototyping and Evaluation
- Prototype and experiment to develop AI intuition and product sense.
- Evaluate and observe your AI system's performance rigorously.