Optimizing AI in Customer Support

My guest today is Aman Khan.

Aman is the Director of Product at Arize AI. Last year, we both heard the Chief Product Officers of OpenAI and Anthropic share that AI evaluations will be the most important skill for PMs in 2025. Aman gave me a crash course on how to build this critical skill in our interview.

Timestamps:

(44:23) Catching the AI wave is alot like surfing

Get the takeaways: https://creatoreconomy.so/p/the-ai-skill-that-will-define-your-pm-career-aman-khan

Where to find Aman:

LinkedIn: https://www.linkedin.com/in/amanberkeley/

Arize: https://arize.com/

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