Fintech Insider Podcast by 11:FS
874. Insights: How North American Credit Unions can win in 2024
Jul 4, 2024
Mitch Rosenbaum, Senior VP at Credit Unions discusses how North American Credit Unions can compete with banks and fintechs through personalized service and digital transformation. Guests explore challenges, innovation, and strategies for credit unions to thrive in the digital age.
48:09
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Quick takeaways
- Credit unions focus on trust and personalized services to compete with banks.
- Investing in digital advancement and collaboration among credit unions ensure relevance and competitiveness.
Deep dives
Credit Unions Serving Members and Communities
Credit unions exist for the benefit of their members and communities, unlike banks driven by shareholder profits. They focus on personalized services, serving specific communities or professions. Members expect the same services as banks but with a core of trust and individualized attention.
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