17min chapter

Fintech Insider Podcast by 11:FS cover image

874. Insights: How North American Credit Unions can win in 2024

Fintech Insider Podcast by 11:FS

CHAPTER

Credit Unions vs Banks vs Fintech

The chapter explores the unique focus of credit unions on serving members and communities rather than shareholders, emphasizing trust, personalized service, and member-centric products. It discusses the challenges faced in balancing profit-driven decisions with customer-centric strategies, the trend of credit unions embracing digitalization, and innovations in digital banking like Generative AI at Credit Union, Colorado.

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