The Foundr Podcast with Nathan Chan

616: (Solo) 5 Honest Business Lessons I’m Taking Into 2026

5 snips
Dec 23, 2025
In a candid reflection, valuable lessons from a transformative year are explored. Repeat customers emerge as the true profit drivers, reshaping business growth strategies. AI and automation are highlighted as essential tools for staying competitive and drastically improving efficiency. A mindset shift emphasizes confronting avoidance to overcome barriers. Negotiation tactics reveal the power of walking away to gain leverage. Lastly, the importance of patience and data-driven iteration in achieving sustainable growth is underscored.
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INSIGHT

Repeat Customers Are The Real Business

  • If you don't have repeat customers, you don't have a business.
  • Nathan Chan reframes growth to prioritize retention over one-off acquisition spikes.
ADVICE

Make AI And Automation Non-Negotiable

  • Integrate AI and automation into core workflows now to gain a competitive edge.
  • Nathan Chan recommends building dedicated resources to stretch existing tools and automate repetitive tasks.
ANECDOTE

Unblocking Growth By Facing Avoidance

  • Whenever Nathan felt stuck in 2025 he discovered he was avoiding something deeper like fear of rejection or conflict.
  • He used coaching and the 'Immunity to Change' framework to expose competing commitments and unblock progress.
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