Coaching for Leaders

537: How to Engage Remote Teams, with Tsedal Neeley

Jul 26, 2021
Tsedal Neeley, a Harvard Business School professor and author of *Remote Work Revolution: Succeeding from Anywhere*, discusses the evolving landscape of remote work. She reveals that remote teams can actually be more productive, debunking common myths. Surveillance software harms employee trust and engagement, making empathy essential for leaders. Tsedal emphasizes the importance of structured informal interactions and recognizing individual differences to build cohesion. She shares practical strategies for enhancing communication and emotional trust in virtual settings.
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INSIGHT

Remote Work Productivity

  • Remote work boosts productivity because employees value autonomy and flexibility.
  • This increases job satisfaction and allows for better time management, including collaboration.
ANECDOTE

Early Remote Work Success

  • Cisco and Sun Microsystems saw productivity rise when they experimented with remote work.
  • Sun Microsystems even reduced real estate costs by $500 million over 10 years.
ADVICE

Avoid Surveillance

  • Avoid surveillance software; it humiliates employees and fosters distrust.
  • Focus on outcomes, trust, empowerment, and coaching instead.
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