Change Signal

Why Stories Matter More: Jennifer Garvey Berger

9 snips
Aug 6, 2025
In this conversation with Jennifer Garvey Berger, a complexity and change leadership expert, listeners discover how connectivity trumps individual talent in navigating change. She argues that small, fun experiments can yield insights without overwhelming planning. Jennifer also highlights the significance of stories and narratives as early indicators of transformation, often preceding numerical evidence. This practical wisdom provides a fresh perspective on leading in unpredictable environments, emphasizing the value of diverse viewpoints and adaptive mindsets.
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INSIGHT

Common Mistakes with Complexity

  • People often try to control or simplify complexity through extensive planning, which is ineffective.
  • Alternatively, many freeze and delay action due to feeling overwhelmed by complexity.
INSIGHT

Complexity Feels Threatening

  • Complexity is unpredictable and emergent, created by many intertwined factors.
  • Our nervous system sees unpredictability as a threat because evolution wired brains to predict what happens next.
INSIGHT

Diversity Amplifies Understanding

  • Human connection and diverse perspectives expand our capacity to understand complexity.
  • Alone, our narrow perspectives limit us; together, diverse views offer a 360-degree understanding.
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