Contractor Evolution 28. Accountability: Are Your People Doing What You Pay Them To Do? - Dave Stephens
Nov 3, 2021
Dave Stephens, owner of Lida Homes, shares insights from his journey as a successful high-end renovation contractor. He emphasizes the significance of accountability and effective goal-setting in ensuring team performance. The discussion highlights the use of structured review meetings and the GSR dashboard to clarify roles. Stephens introduces a point system for objectively evaluating project managers, linking their performance to bonuses. He also underscores the importance of clear communication and nurturing a supportive team environment to foster success.
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Accountability Gets Complex With Scale
- As businesses evolve, it becomes harder to clearly see if employees perform as expected.
- Roles get complex and the line of accountability gets blurry without proper systems.
Use Weekly Goal Review Meetings
- Hold weekly goal setting and review meetings with direct reports to track progress.
- Set specific, measurable goals aligned with bigger company targets for effective accountability.
Track Detailed Project Metrics Weekly
- Use detailed dashboards to track project metrics weekly including schedule, budget, and client communication.
- Thorough data reporting highlights problems early and supports proactive project management.
