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Enterprise AI Solutions Need to be Different - Glean and ex-Slack CPO, Tamar Yehoshua, on RAG, Changing Behavior and Bring-Your-Own-Model.

Sep 10, 2024

Tamar Yehoshua, a seasoned tech leader with a notable history at Amazon, Google, and Slack, shares insights from her current role at Glean. The conversation dives into Glean's innovative AI platform designed for enterprise solutions. Tamar discusses the importance of security and privacy in AI, the evolution from traditional search to generative AI, and the unique challenges enterprises face in adopting AI tools. She envisions a future where AI assistants take over routine tasks, allowing teams to focus on creativity and strategic initiatives.

47:29

Episode guests

Tamar Yehoshua

AI Summary

AI Chapters

Episode notes

Podcast summary created with Snipd AI

Quick takeaways

Glean's innovative retrieval-augmented generation architecture seamlessly combines search and generative AI to enhance enterprise information retrieval.

Prioritizing security and privacy, Glean ensures compliant data access while enabling user-friendly interactions with proprietary SaaS information.

Deep dives

Overview of Glean's Capabilities

Glean is an enterprise AI platform designed to enhance information retrieval across various SaaS applications like Microsoft Office 365, Google Workspace, Salesforce, and Slack. It allows users to ask questions in natural language about their proprietary data, akin to using ChatGPT but within the confines of enterprise information. Users can inquire about elements such as account executives or sales briefings, significantly streamlining their preparation for meetings without waiting on a Customer Success Manager. Additionally, Glean plays an integral role in building no-code applications, providing a user-friendly platform for creating customized AI-driven solutions.

Intro

2min

AI Tools for Enterprise Security and Efficiency

11min

The Evolution of AI-Driven Enterprise Search

26min

Understanding the Differences Between Consumer and Enterprise AI Models

3min

Navigating Enterprise AI Adoption: Opportunities and Challenges

2min

The Future of Work: Embracing AI Assistants in Enterprise

3min

In this episode of AI Native Dev, host Guy Podjarny sits down with Tamar Yehoshua, a seasoned tech leader with an impressive career in engineering and product leadership roles at Amazon, Google, Slack, and currently, Glean. Tamar shares her journey and the innovative work being carried out at Glean, an enterprise AI platform. The discussion delves into Glean's dual interface for search and chat, the critical importance of security and privacy in AI solutions, and the architectural insights behind Glean's RAG-based solution. Tamar also sheds light on the evolution from AI to generative AI at Glean, the challenges of building AI solutions for enterprises, and strategies for user adoption and behavior change. Looking ahead, Tamar envisions a future where AI assistants handle repetitive tasks, allowing employees to focus on more creative and high-leverage activities. This episode is a must-listen for anyone interested in the future of AI in the enterprise.

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