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Enterprise AI Solutions Need to be Different - Glean and ex-Slack CPO, Tamar Yehoshua, on RAG, Changing Behavior and Bring-Your-Own-Model.
Sep 10, 2024
Tamar Yehoshua, a seasoned tech leader with a notable history at Amazon, Google, and Slack, shares insights from her current role at Glean. The conversation dives into Glean's innovative AI platform designed for enterprise solutions. Tamar discusses the importance of security and privacy in AI, the evolution from traditional search to generative AI, and the unique challenges enterprises face in adopting AI tools. She envisions a future where AI assistants take over routine tasks, allowing teams to focus on creativity and strategic initiatives.
47:14
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Quick takeaways
- Glean's innovative retrieval-augmented generation architecture seamlessly combines search and generative AI to enhance enterprise information retrieval.
- Prioritizing security and privacy, Glean ensures compliant data access while enabling user-friendly interactions with proprietary SaaS information.
Deep dives
Overview of Glean's Capabilities
Glean is an enterprise AI platform designed to enhance information retrieval across various SaaS applications like Microsoft Office 365, Google Workspace, Salesforce, and Slack. It allows users to ask questions in natural language about their proprietary data, akin to using ChatGPT but within the confines of enterprise information. Users can inquire about elements such as account executives or sales briefings, significantly streamlining their preparation for meetings without waiting on a Customer Success Manager. Additionally, Glean plays an integral role in building no-code applications, providing a user-friendly platform for creating customized AI-driven solutions.
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