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The Startup Playbook Podcast Ep110 – Dom Pym (Co-founder – Up) on product, purpose and excellence
20 snips
May 7, 2020 Dom Pym, the Co-founder of Up, Australia's first neobank, shares his 20 years of tech expertise. He discusses the synergy between product and purpose in building a successful business. Dom reveals the innovative digital banking strategies that propelled Up's rapid growth and highlights the importance of hiring for personality and creativity. He emphasizes customer-centric design and tools like 'roundups' that engage younger users. The conversation also touches on the future of resilient banking amid economic challenges.
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Episode notes
Product Requires Purpose and Excellence
- A great product alone is not enough; having a clear purpose is essential.
- Combining purpose with excellence in engineering, design, and delivery creates exceptional outcomes.
Dom’s Fintech Journey to Up
- Dom Pym founded Up as Australia’s first cloud-hosted mobile-only neobank partnering with Bendigo and Adelaide Bank.
- His global fintech experience shaped Up’s innovation and rapid growth trajectory.
Strategic Opportunity Selection
- Say no deliberately to many opportunities; focus on a few that align with your passion and people.
- Invest time only in ventures with trusted collaborators and strong ethical alignment.