Fixable How AI is changing who gets hired – and who doesn’t
Nov 25, 2024
Hilke Schellmann, a journalist and author of "The Algorithm," dives into the transformative role of AI in hiring practices. She reveals surprising truths about how companies use AI for resume screening and candidate evaluations. The discussion highlights the existing biases embedded in these systems, leading to discrimination in hiring decisions. Hilke emphasizes the urgent need for transparency and oversight to ensure fairness. She also critiques flawed metrics used in employee assessments and the growing trend of workplace surveillance.
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The Robot Interviewer
- Hilke Schellmann became interested in AI's role in hiring after a Lyft driver told her about a robotic interview.
- The driver's experience sparked her research into the widespread use of AI in hiring processes.
Biased Algorithms
- Employment lawyers revealed AI hiring tools showed biases, such as favoring the name "Thomas" or locations like "Syria" and "Canada".
- One tool penalized resumes with "softball" but rewarded those with "baseball", suggesting gender bias.
One-Way Video Interviews
- One-way video interviews, where applicants answer pre-recorded questions, are common for high-turnover jobs.
- AI analyzes facial expressions, voice intonation, and word choice, although their relevance to job success is questionable.