In this milestone episode, Jordan and Daniel Craig discuss the evolution of property management, challenges of data standardization, profit optimization, industry benchmarks, and the impact of ProfitCoach. They highlight the importance of data-driven process design, value creation, and team performance. The podcast explores personal growth through coaching services and the paradigm shift towards inclusivity in the industry.
Optimize financial model with revenue analytics and operational performance.
Reflect on business journey, focus on growth and industry impact.
Implement data-driven process design for higher efficiency and value creation.
Deep dives
Evolving Financial Model & Operational Performance
Embrace sophisticated financial analytics around profitability, revenue per unit, and churn to optimize your financial model. Operational performance is pivotal, directly impacting financial metrics. Your company's real-time operations drive success and influence all aspects of your business, encompassing data-driven process design.
Transition & Verticalization in Business Strategy
Reflecting on the business journey, transitioning and verticalizing operations became paramount. Starting in accounting with a vision to boost profits, evolving into SaaS model insights, and exploring unit economics. Collaborating at events like MicroConf sparked strategic shifts, leading to a national benchmarking study, influencing industry financial performance and service evolution.
Mission & Impact on Property Management Industry
Unveiling Profit Coach's mission to help individuals exceed their perceived limits, anchoring on BAM—Become and Achieve More. The journey towards profound personal growth, team alignment, and industry impact through financial insights. Fostering a culture of competency, value creation, and meaningful entrepreneurship, shifting the conversation from growth to profitability.
Transitioning to a New Role at Lead Simple
The speaker discusses his transition from the role of CEO at Profit Coach to focusing entirely on his role as the CEO of Lead Simple. He emphasizes the need for all equity holders and founders to actively contribute to the business, realizing that his role at Profit Coach was no longer as impactful. This decision led to a successful exit from Profit Coach to fully concentrate on the demands of his CEO position at Lead Simple.
Implementing Data-Driven Process Design for Operational Excellence
The episode delves into the concept of data-driven process design within property management companies. It highlights the importance of measuring key operational metrics and standardizing performance benchmarks across various business functions, such as leasing processes and maintenance operations. By leveraging insights from data analytics, businesses can enhance efficiency, develop best practices, and streamline operations to achieve higher levels of performance and value creation.
Welcome Closers! In the 200th episode, Jordan and special guest Daniel Craig, Chief Strategy Officer at ProfitCoach, dive into the evolution of the property management industry & discuss their journey together from inception of ProfitCoach to today.
They run it back to 2017, sharing the challenges of data standardization in property management and the development of the national benchmarking study, known as the NARPM Accounting Standards today, as well as “Season 2” of ProfitCoach. The episode gets into the concepts of profit and operational performance, the significance of data-driven process design, and value creation in property management.
Insight generation and best practices in property management
Reflections on the evolution of their working relationship since 2017
Impact of ProfitCoach on the industry and individual growth
Discussions on industry benchmarks and profitability trends