Wisdom From The Top with Guy Raz
Macy's: Terry Lundgren
Sep 6, 2023
Former CEO of Neiman Marcus and Macy's, Terry Lundgren, discusses his experience in merging these retail giants, turning Macy's into the first nationwide department store, the challenges faced by big retail stores in the late 90s, and the nature of leadership.
41:00
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Quick takeaways
- Terry Lundgren transformed Macy's into the largest department store in the world by creating a nationwide chain and catering to regional customers.
- Lundgren navigated Macy's through the challenges of the changing retail landscape by embracing new trends, innovation, and adaptation to remain competitive.
Deep dives
Expanding Macy's into a National Department Store Chain
Terry Lundgren played a crucial role in turning Macy's into the largest department store brand in the world. By creating a national department store chain, Lundgren made Macy's the largest department store in US history, catering to regional customers and becoming the go-to destination for a wide range of products.
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