
Tech Lead Journal #116 - Human Powered Teams With Emotional Intelligence - Trenton Moss
59 snips
Jan 16, 2023 Why do brilliant technical teams still struggle to get their work recognized? Trenton Moss explores emotional intelligence and six essential people skills, from resolving conflict and building trust to storytelling and influencing. Hear practical frameworks for better conversations, active listening, and finding win-win outcomes with colleagues and stakeholders.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Introduction
00:00 • 6min
What Are Your Highlights in Your Product Design Career?
05:41 • 4min
Doing Amazing Work Is Half of the Battle, Really Great Work
09:53 • 3min
85% of Job Success Is People's Skills
12:29 • 3min
How to Develop Emotional Intelligence
15:20 • 4min
Six Key Skills That Every Leader Should Have
19:43 • 3min
How to Create a Win-Win Outcome
22:50 • 2min
The Please Process Is a Conflict Resolution Approach, Right?
25:01 • 4min
How to Train Your Conflict Resolution Skills?
28:49 • 4min
The Importance of Active Listening in the Modern Workplace
33:01 • 3min
Building Strong Relationships
35:53 • 2min
Master Framework for Building Strong Relationships
38:17 • 4min
The Power of Reframing
42:35 • 2min
What Are the Three Categories of Negative Behaviors?
45:00 • 4min
The Third Skill Leading and Influencing
48:36 • 3min
Why We Should Over Communicate
51:48 • 2min
Don't Overcome a Conflict - You See the Audit Trail
53:42 • 2min
How to Transform People Skills and Emotional Intelligence
55:13 • 3min
