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Think Fast Talk Smart: Communication Techniques
62. Rethinks: Summer Learning Series, How Humor Can Be a Secret Weapon in Communication
Jul 5, 2022
Jennifer Aaker, a marketing professor at Stanford GSB and expert on purpose, teams up with Naomi Bagdonas, a humor instructor with an Upright Citizens Brigade background, to discuss the transformative power of humor in communication. They reveal how humor can enhance storytelling and improve workplace dynamics, challenging the misconception that it undermines professionalism. Listeners are inspired to embrace humor as a tool for building trust and fostering authentic connections, ultimately making communication more effective and enjoyable.
31:37
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Quick takeaways
- Humor builds trust and enhances workplace communication.
- Using humor triggers dopamine release for better audience engagement and retention.
Deep dives
The Power of Humor in Communication
Humor plays a significant role in enhancing communication in the workplace. Business leaders often underestimate the value of humor due to misconceptions that it may distract from serious work. However, numerous studies show that employees with a sense of humor are preferred by leaders and contribute positively to the work environment. Humor is a powerful tool for building trust, which is crucial in the current remote work settings where authentic connections are challenging to establish.
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