Business Wars Pizza Hut vs Domino's | Hut In A Rut? | 7
Sep 30, 2020
Sam Oches, editorial director of Food News Media, dives into the intense rivalry between Pizza Hut and Domino's. The discussion highlights how Domino’s turnaround post-2009 crisis shifted it to the forefront, thanks to tech and delivery innovations. Meanwhile, Pizza Hut's focus on sit-down dining endured modest gains. They explore changing consumer preferences post-pandemic and the unique challenges each brand faces in the competitive pizza landscape. The conversation also hints at future industry trends like robotic deliveries.
AI Snips
Chapters
Transcript
Episode notes
Pandemic Performance
- Domino's thrived during the pandemic due to its established delivery infrastructure and digital platform.
- Pizza Hut also performed relatively well due to increased demand for comfort food.
Fortressing Strategy
- Domino's "fortressing" strategy involves increasing store density to reduce delivery times.
- This can be controversial among franchisees due to potential sales cannibalization.
Third-Party Delivery
- Domino's avoids third-party delivery to maintain brand control and avoid high commission fees.
- Pizza Hut utilizes third-party delivery due to its less developed delivery infrastructure.