Choose to be Curious Episode #27: Curiosity & Trust - with Scott Nycum
May 3, 2017
In a compelling discussion, Scott Nycum, who focuses on culture and engagement at CSRA, dives into the relationship between curiosity and trust. He emphasizes that asking questions out of genuine curiosity is essential for building deeper connections. The conversation also explores how curiosity can create meaningful interactions, as well as the components of the trust equation: credibility, reliability, and intimacy. Scott highlights the importance of mindful curiosity in both personal and professional relationships, paving the way for innovation and growth.
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Episode notes
Curiosity Builds Trust
- True curiosity in a conversation involves a sincere desire to understand the other person fully.
- This form of questioning builds trust by showing care beyond transactional interactions.
The Trust Equation
- Trust depends on credibility, reliability, intimacy, and low self-orientation (motivation).
- This 'trust equation' helps us understand the components that foster deep trusted relationships.
Lead by Serving Others
- Leaders should focus on serving others to build strong trust bonds within teams.
- This approach empowers team members and supports collaboration and innovation.
