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The Home Service Expert Podcast
Developing a Family-Oriented Business Culture to Improve Employee Retention
Jul 5, 2024
Eduard Mirzoian, CEO of RESTORERZ, shares insights on building a family-oriented business culture, navigating challenges in the restoration industry, leveraging financial strategies for wealth building, and creating a positive work environment. Discussions also cover the importance of relationships, referrals, and focusing on customer experience in achieving success.
01:31:00
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Quick takeaways
- Building strong relationships with referral partners is crucial for business success.
- Implementing automated customer experiences and tailored marketing strategies is essential for growth.
Deep dives
Building Relationships and Trust with Partners
Prioritizing homeowner relationships over insurance companies, the podcast guest highlighted the importance of building relationships with referral partners in Southern California. They emphasized the significance of a relationship-based business model, stressing the need to focus on referrals and partner satisfaction to maintain business success.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode