To The Point - Home Services Podcast Leaders vs Managers: and the SIX mistakes to focus on
Apr 15, 2025
In this discussion, Michael Caito, a business scaling expert and CEO of Management Action Programs (MAP), shares invaluable insights on the differences between leaders and managers. He emphasizes the significance of routine, discipline, and structure in achieving business success. Listeners will learn how effective leaders develop talent and the importance of tailored training systems. Caito also highlights common leadership pitfalls, the necessity of clear communication, and actionable strategies for overcoming analysis paralysis in decision-making.
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Early Entrepreneurial Success
- Michael started Restaurants on the Run before Uber Eats existed and grew it to 500 drivers.
- The company was acquired by Grubhub, which used his team to build their footprint.
Importance of Reinforcement
- Reinforce training frequently to maintain discipline and execution.
- Use systems and follow-ups to prevent falling back into old habits.
Discipline Through Routine
- Establish routine and structure to build discipline in your business.
- Consistent monthly meetings reinforce learned principles and drive execution.
