Marcia Kilgore, a pioneering entrepreneur in the beauty industry, shares her incredible journey of founding multi-million dollar companies like Bliss and Beauty Pie. She discusses how her financial struggles inspired her entrepreneurial spirit and the importance of genuine customer connections. Marcia emphasizes the need for authenticity in sales and creating unforgettable customer experiences. She also reflects on balancing work and family while navigating the challenges of entrepreneurship, showcasing how passion drives success over mere profit.
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question_answer ANECDOTE
From Bodybuilding to Personal Training
Marcia moved to New York at 18 with $300 and no university funds.
She leveraged her bodybuilding skills, becoming a personal trainer for celebrities.
insights INSIGHT
Early Customer Retention
Marcia realized early on that customer retention is crucial, especially with clients who might dislike the core service (e.g. exercise).
She focused on making the overall experience enjoyable to ensure repeat business.
question_answer ANECDOTE
Bliss Beginnings
Marcia's skincare journey started with personal skin issues and a summer income gap as a trainer.
She took a facial course, practiced on clients like Oprah, and eventually opened her own spa.
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In 'The Psychology of Money,' Morgan Housel delves into the psychological and emotional aspects of financial decisions. The book consists of 19 short stories that illustrate how personal history, worldview, emotions, and biases influence financial outcomes. Housel emphasizes the importance of behavior over knowledge in managing money, highlighting the power of compounding, the dangers of greed, and the pursuit of happiness beyond mere wealth accumulation. He advocates for a frugal lifestyle, long-term perspective, and a balanced approach to investing, stressing that financial success is more about mindset and discipline than about technical financial knowledge[2][3][4].
Originals
How Non-Conformists Move the World
Adam Grant
In 'Originals: How Non-Conformists Move the World', Adam Grant delves into the creative process and the mindset of individuals who challenge the status quo. The book discusses how originals manage risk while following their vision, the importance of quantity over quality in idea generation, and the role of procrastination and strategic timing in creative output. Grant also addresses how to communicate original ideas effectively, deal with emotional turmoil, and instill originality in various contexts, including business and child-rearing. The book challenges common myths about success and creativity, offering practical advice and anecdotes from historical figures and contemporary examples[2][4][5].
Marcia Kilgore is responsible for revolutionising the beauty industry through the multiple multi-million dollar businesses she’s founded and built. She’s the woman behind Beauty Pie, Fit Flops, Bliss spas, Soap and Glory and Soaper Duper. Marcia moved to New York with just $300, which she spent on a gym membership, became a personal trainer and started a one room studio where she provided facials and spa treatments. Within a few years she’d built a spa empire and sold it to LVMH for millions and millions of dollars.
What’s incredible about Marcia is she never stops moving and innovating, and she hasn’t just got lucky once with one successful business, but has managed to do it again and again. Now, Marcia runs a beauty empire. Today she tells us what it took to get to that point, what she’s learnt along the way, and what she had to give up.
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