The Diary Of A CEO with Steven Bartlett cover image

The Diary Of A CEO with Steven Bartlett

How I Built 5 Multi-Million Dollar Companies: Marcia Kilgore

Sep 27, 2021
01:23:47

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Commitment to high standards leads to exceptional customer experiences and business success.
  • Curiosity and the ability to generate new ideas play a crucial role in innovation and business growth.

Deep dives

Building a business with high standards

One of the key factors in the success of the business was the uncompromising commitment to high standards. From the moment a customer walked in the door to the quality of the treatments and services provided, every detail was meticulously taken care of. This included writing thank-you notes for each customer and ensuring that customer experiences were exceptional and memorable.

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