The Unmistakable Creative Podcast

Eric Johnson | The Hidden Power of Defaults in Decision Making

4 snips
Nov 13, 2024
Eric Johnson, a Professor at Columbia Business School and an expert in choice architecture, unveils the hidden influences on our decision-making processes. He discusses how environments shape our choices, emphasizing the psychological factors behind default options. The conversation covers educational access and the barriers for first-generation college students, the impact of college admissions on career trajectories, and how design in apps can manipulate decisions. Johnson even touches on organ donation systems and their varied outcomes, shedding light on the significance of choice architecture.
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INSIGHT

Personalized Choice Architecture

  • Websites can personalize choice architecture, unlike physical stores.
  • This allows them to rearrange content and influence user decisions.
INSIGHT

Plausible Paths

  • A plausible path is the subset of information someone uses to make a decision.
  • It's influenced by ease of access and processing, not exhaustive information.
INSIGHT

Influencing Paths

  • Making information harder to access changes the plausible path.
  • This simple change influences choices by making some paths easier.
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