The Psychology of Work: Why People Do What They Do

Bridging Technology and Humanity: HR’s New Frontier in Work Psychology with Kyle Forrest

Aug 7, 2025

Join Kyle Forrest, a leader at Deloitte focused on HR innovation and reimagining employee experiences. He discusses the critical importance of putting humans back at the center of work, balancing business success with employee well-being. Learn how AI can enhance creativity while requiring empathy and transparency to ease worker anxieties. Kyle also highlights strategies for leveraging technology to eliminate waste and foster collaboration, paving the way for a more dynamic and engaged workforce.

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INSIGHT

Humans Central to Work Success

Putting humans at the center of work boosts both human motivation and business outcomes.
Prioritize the human experience alongside business goals to foster well-being and connection in teams.

INSIGHT

Neuroscience Shapes Work Design

Understanding neuroscience helps design work that reduces stress and boosts productivity.
Stress impacts well-being and business outcomes linking brain science directly to workplace performance.

INSIGHT

Explicit Psychology Empowers Teams

Making implicit social and psychological dynamics explicit enables teams to execute effectively.
Lack of psychological safety suppresses creativity and reduces human performance at work.

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What if reimagining the future of work meant unlocking not just business performance, but deeper human potential? Join Dr. Bobbi Wegner and Deloitte’s Kyle Forrest as they reveal the unexpected links between neuroscience, team dynamics, and AI. Plus practical insights to help you thrive in the changing world of work.

Kyle Forrest is a leader at Deloitte specializing in the future of HR, workforce strategy, and unlocking both human and business potential. Deeply passionate about reimagining the employee experience, Kyle champions a shift from tenure-based models to skills-based contributions and helps organizations rethink how people grow, work gets done, and teams align around what matters most. With expertise spanning organizational psychology, new role design, and practical solutions for today's evolving workplace, Kyle brings a thoughtful and forward-looking perspective to building better, more dynamic organizations.

Below are the key takeaways from this episode:

Put Humans Back at the Center: High-performing teams prioritize the human experience as much as business outcomes, ensuring motivation, connection, and well-being aren't overlooked.
AI Needs Empathy and Transparency: Integrating AI and automation at work requires open, empathetic communication to address anxiety and build trust with employees.
Reduce Wasted Effort with Smart Tools: Organizations can reclaim up to 40% of employees’ time from non-value tasks by using technology strategically, freeing people up for more impactful work.
Use Simple Frameworks for Impact: Measurable approaches like Deloitte’s four factors of trust make it easier for leaders to address and improve the people side of business.
Tailor Change to Individuals: Effective transformation means understanding where people are on the change curve, offering the right support, and sharing success stories to help everyone adapt.

Today's guest, Kyle Forrest, can be found online at:

Website: https://www.deloitte.com/global/en/services/consulting/services/human-capital.html

LinkedIn: https://www.linkedin.com/in/kyleforrest/

Your host, Dr. Bobbi Wegner, can be found online at:

Groops: https://www.joingroops.com/

Harvard Extension School Faculty Spotlight: https://youtu.be/zwLai-lu-pk?si=GpKNhtxVvTrS3-pu

LinkedIn: https://www.linkedin.com/in/bobbiwegner/