The Dentalpreneur Podcast w/ Dr. Mark Costes 2192: KPI's, Profit and Cash Flow, Debt, and Growth Metrics Pt. 1
17 snips
Feb 27, 2025 
Dr. Addison Killeen, a seasoned dentist and practice owner, shares his expertise on thriving in the dental field. He discusses his transition from managing six offices to building a $6M single-location practice. Key performance indicators (KPIs) are spotlighted as essential for tracking growth, with a focus on new patient flow and case acceptance rates. Addison emphasizes the importance of reappointment strategies, collections percentages, and financial health through clear metrics to optimize practice profitability.
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From Six Practices To A $6M Single Location
- Dr. Addison Killeen built a single-location practice from a six-office background and scaled it to over $6M in five years.
- He described buying the strip center, expanding operatories, and partnering with a surgical dentist who produced over $3M last year.
KPIs As A Shared Scoreboard
- KPIs are the practice scoreboard and should guide goal setting and team communication.
- Profitability (EBITDA) is the ultimate lagging KPI that all other metrics funnel into.
Track New Patients Versus Attrition
- Track new patients regularly because they're the lifeblood and often produce higher revenue per visit.
- Always balance new patient inflow against attrition measured as 18 months plus one day.
