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Negotiate Anything
Overcoming Toxicity: Catherine Mattice's Solutions for Dealing with Difficult Colleagues
Oct 30, 2023
Catherine Mattice, a workplace bullying expert, joins Negotiate Anything to discuss strategies for dealing with difficult colleagues. Topics include coaching difficult colleagues, addressing toxic behavior, and strategies for managing difficult colleagues by having tough conversations and setting boundaries.
37:45
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Quick takeaways
- Understanding the context and factors contributing to toxic behaviors is crucial in creating a more constructive work environment.
- Addressing instances of incivility or disrespectful behavior early on and rallying support from coworkers can strengthen the case for intervention from HR or leadership.
Deep dives
Addressing toxic behaviors and toxic culture in the workplace
Civility Partners, a consulting firm, specializes in turning around toxic behaviors and toxic culture in organizations. The focus is on understanding the context and factors that contribute to toxic behaviors rather than villainizing individuals. The CEO's role in allowing such behaviors and the desire for both personal and organizational success are highlighted. The approach involves coaching the individuals perceived as bullies, helping them recognize the impact they have on others, and providing strategies for change. By shifting the narrative from punishment to coaching, the goal is to create a more constructive work environment.
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