380: Thinkific: From $29 Online Course to $60M ARR SaaS Company - with Greg Smith
Jan 4, 2024
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Greg Smith, co-founder and CEO of Thinkific, discusses the challenges and growth of their online course platform. Topics include transitioning from lawyer to founder, finding customers, the creator economy, payment processing, and personal passions.
Thinkific's growth was fueled by customer referrals, content marketing, and strategic partnerships.
Funding through bootstrapping and profitability allowed Thinkific to maintain control and take a sustainable path to growth.
Building an audience through content creation and focusing on partnerships are key drivers of growth for SaaS companies.
Deep dives
The Journey of Thinkific: From In-Person Teaching to Online Course Platform
Greg Smith, co-founder and CEO of Thinkific, shares the story of how the platform evolved from Greg's experience teaching LSAT prep courses in person to becoming a successful online course platform. He highlights the early challenges of validating the product and business model, and how manual course building helped gain valuable customer insights. The breakthrough moment of launching their new software and acquiring 20 customers in one webinar is also highlighted. Thinkific's growth was fueled by customer referrals, content marketing, and strategic partnerships, leading to a $60 million ARR and an IPO in 2021.
Funding Thinkific: Bootstrapping and Profitability over Venture Capital
Greg discusses how he and his brother funded Thinkific through bootstrapping and profitability, instead of pursuing venture capital. This approach allowed them to maintain control and take a more sustainable and independent path to growth. The decision to focus on organic growth and profitability rather than chasing fast-paced venture-backed growth is highlighted.
Balancing Inbound Advice with Entrepreneurial Instincts
Greg shares his advice on balancing advice from investors and advisors with trusting his own entrepreneurial instincts. He emphasizes the importance of listening to various perspectives but ultimately making decisions based on one's own understanding of the business and industry. Greg highlights the need to consider advice, but also to be cautious about following trendy trends or making decisions solely based on external advice.
Importance of Building an Audience through Content
One of the key insights from the podcast is the importance of building an audience through content, such as blog posts, YouTube videos, and podcasts. By focusing on a specific topic that interests the target audience and aligns with the creator's passion, a strong and dedicated audience can be cultivated. Building an audience through content not only helps establish credibility and expertise but also creates a valuable asset that can transcend pivots and changes in the product or offering. While the podcast episode acknowledges the missed opportunity of starting content creation earlier, it emphasizes the long-term benefits of building an audience and the value it brings to a scalable and venture-backed company.
The Power of Partnerships
Another significant point discussed in the podcast is the importance of partnerships in driving growth. The podcast highlights the initial mistakes made when approaching potential partners by solely focusing on what the company wanted instead of understanding and fitting into their vision and plans. The breakthrough came when the company started offering value-first by booking interviews and promoting the partners' expertise and products. This approach created relationships built on mutual benefit and ultimately led to more meaningful partnerships. The podcast also highlights the significance of in-person connections and going above and beyond to build trust with potential partners. By shifting the focus from selfish asks to genuinely helping and understanding the partners' needs, partnerships became a valuable growth driver for the business.
Greg Smith is the co-founder and CEO of Thinkific, a platform for entrepreneurs and businesses to create, market, and sell online courses and other digital products.