AI Snips
Chapters
Transcript
Episode notes
Redefine Winning
- In high-conflict situations, focus on progress, not winning an argument or having the last word.
- Recognize small steps forward as wins, avoiding pushing for complete resolution immediately.
Unintentional Sabotage
- Bill Eddy recounts a divorce mediation where progress was sabotaged by a lawyer's seemingly innocuous question.
- The question, "Don't you feel better now?", triggered the high-conflict individual to negate the entire session's progress.
Praise vs. Emotions
- Validate progress by giving praise instead of opening up emotional discussions.
- Avoid comments that could trigger emotional flooding or all-or-nothing thinking in high-conflict individuals.