The definition of a “win” is different in high conflict situations as opposed to ordinary conflict. Not recognizing that a win looks quite different can inadvertently escalate conflict or take a few steps backwards.
In today’s episode, Megan and Bill talk about:
defining what it means to “win” in high conflict
do you need to reach an expected outcome to have success
temptation to keep going when you should stop
when do you know if you’ve won
choosing your battles
avoid opening up emotions
focusing on keeping people focused on thinking and doing