The Empathy Edge

Courage to Advance: KPIs Don't Tell the Whole Story: Why Your CEO Evaluation Is Falling Short

Oct 17, 2024
Sandy Stelling, VP of Strategy at Alaska Airlines, dives into the complexities of CEO evaluations. She highlights the pitfalls of relying solely on KPIs and advocates for a balance of quantitative and qualitative insights. The discussion emphasizes the need for empathy and emotional intelligence in leadership assessments, especially in a post-pandemic world. By fostering trust within board dynamics, organizations can create safe spaces for dialogue, ultimately driving alignment and success through comprehensive evaluations.
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