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Courage to Advance: KPIs Don't Tell the Whole Story: Why Your CEO Evaluation Is Falling Short

The Empathy Edge

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Rethinking CEO Evaluations

This chapter critiques the limitations of traditional KPIs in assessing CEO performance, advocating for a more holistic view that incorporates human dynamics and emotional intelligence. It highlights the essential role of board members in fostering trust and open communication to enhance organizational health. The discussion underscores the importance of integrating both qualitative insights and quantitative data to build a comprehensive understanding of effective leadership.

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