Performance Matters | A 5 Moments of Need® Podcast Series The Power of Methodology: Measuring ROI and Impact in the Flow of Work
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Oct 22, 2024 Join Patti P. Phillips, a leading expert in ROI methodology and measurement, as she shares invaluable insights on embedding evaluation into the design process. She explains a comprehensive 12-step ROI framework that aims to align workflow learning with impactful measurements. Discover the importance of clear objectives in training programs and how proactive data collection can transform complexity into clarity. Patti emphasizes that effective evaluation not only improves programs but also positions learning as a strategic investment for organizations.
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Framework for Measurement
- Use the ROI framework to categorize measures logically.
- Ensure the framework provides information valuable to all stakeholders.
Importance of Alignment in L&D
- Alignment is key, starting with a needs assessment.
- Define business measures before determining learning objectives.
Engaging Instructional Designers
- Involve instructional designers in upfront conversations about business needs and objectives.
- Bridge the silos between assessment, instructional design, and evaluation teams.