Patti P. Phillips

Join Patti P. Phillips, a leading expert in ROI methodology and measurement, as she shares invaluable insights on embedding evaluation into the design process. She explains a comprehensive 12-step ROI framework that aims to align workflow learning with impactful measurements. Discover the importance of clear objectives in training programs and how proactive data collection can transform complexity into clarity. Patti emphasizes that effective evaluation not only improves programs but also positions learning as a strategic investment for organizations.