3 More Questions (Lynn Swann) with David Novak and Koula Callahan
Feb 12, 2024
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David Novak, leadership expert and author, discusses topics such as preparing fired employees for their next role, making time to listen as a leader, and recognizing and encouraging behind-the-scenes contributors.
Leaders should help terminated employees find a better fit elsewhere, demonstrating support and investing in their growth.
Leaders should adopt a 'be here now' mindset, giving undivided attention to understand perspectives, foster collaboration, and make informed decisions.
Deep dives
Terminating with Support
Lynn Swan, the NFL Hall of Famer and former athletic director for USC, believes that when terminating an employee, it is the duty of a leader to help them find a better fit elsewhere. Swan values supporting roles and understands that by doing his job well, others would succeed. David Novak emphasizes the importance of investing in employees while they are still with the organization, providing them with skills, feedback, and opportunities to grow. This approach not only helps prepare individuals for their next role but also demonstrates that leaders have done their best to support them.
The Power of Listening
Lynn Swan highlights the significance of listening as a leader, and David Novak advises leaders to adopt a 'be here now' mindset during interactions. By being fully present and giving undivided attention, leaders can understand the perspectives of their team members and create a culture where individuals feel seen, heard, and understood. Novak recounts a personal experience with a great leader who prioritized listening and gave each person his undivided attention. This practice not only fosters a positive work environment but also encourages collaboration and helps leaders make better-informed decisions.
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