AWS Podcast

#554: [Amazon Connect #3] Amazon Connect Outbound Campaigns integrated with USAN’s Contact Suite solution

Nov 7, 2022

10:55

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Highlights

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Episode notes

The Heart of a Company's Success

02:12

Amazon Connect and USEN Context Suite

01:37

Usan Contact Suite for Amazon Connect

01:43

Introduction

2min

Usan Contact Suite for Amazon Connect

2min

The Heart of a Company's Success

2min

Amazon Connect and USEN Context Suite

2min

Amazon Connect Outbound Campaigns - What's Next?

4min

In this podcast, learn how Amazon Connect delivery Partner USAN used Amazon Connect Outbound Campaigns to enhance their solution, Contact Suite, to bring a full enterprise automated outbound set of capabilities to market. Hear how a global automotive manufacturer maintains over 90% agent occupancy rates using USAN and Amazon Connect. Visit the Amazon Connect Partner Page - https://go.aws/3Ua32BQ

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